1. 항공사별 영어면접 기출문제 수록

2. 꼭 출제되는 영어면접 문항과 예시 답안 제시

3. 다양한 영어면접 방식(Small Talk, Partner Introduction, Discussion, Essay 등)의 면접 대비책 제시

4. 선배들의 스튜어디스 준비 방법 및 합격 이야기 수록

Chapter 1. 항공사별 기출문제 

Chapter 2. 필수 확인 영단어 

Chapter 3. 항공사 소개 및 지원방식 

Chapter 4. 영문 이력서 형식 및 작성 방법 

Tell me about yourself. / Tell me about your personality. / What is your strength? / What is your weak point? / Would you describe yourself as outgoing or more reserved? / What is your hobby? / What movies have you seen recently? / What is your favorite food? / Do you play any sports? / Can you swim? / Do you like reading? / Do you like taking pictures? / Who do you respect the most? / Could you introduce your family? / Introduce your best friend, please. / Where do you live? / What is your major? / Would you tell me about your school? / Did you do any extracurricular activities? / How was your school life? / Do you have overseas experience? / What did you learn through overseas experience? / What was the best place you’ve ever been to so far? / Have you felt cultural differences? / Do you have work experiences? 

What is a role of cabin crew? / What do you think the advantages and disadvantages of working as a flight attendant are? / Why do you want to be a cabin crew? / What qualifications do you think should cabin crew have? / What did you prepare to be a flight attendant? / How will you improve yourself after becoming a cabin crew? / Tell me about your goals as a cabin crew member. / Why do you want to work for our company? / What do you know about Korean Air(Asiana Airlines)? / Can you describe our uniform?

How are you today? / What is your name? / What time did you get up this morning? / How long did it take for you to come here? / Where do you live? / Could you tell me about Korean culture? / What did you do yesterday? / What will you do on the weekend? / How well do you speak English? / How do you study English? / What are you planning to do after this interview? 

Tell me 3 things about your partner which are not in her resume.

If you were reborn as an animal, which animal would you be?

Have you ever made a mistake? / Have you ever worked as a team member? / What’s the pros and cons of working as a team? / Have you had any difficulties with your coworkers? / Have you ever provided the best service to your customer? / Have you ever got complain from your customer? / Have you ever dealt with a difficult customer well? / When do you get stressed?

What will you do in a plane emergency? / What would you do if a passenger wants to move to first class? / On board, it’s not allowed to use a mobile phone. But if a passenger wants to use it how will you handle? / We have bibimbap and steak as flight meal today. However bibimbap has finished already. If a passenger wants to have bibimbap, how will you handle the situation? / How can you explain bibimbap to a foreign passenger? / Our company does not allow to use lavatory in business class for customers in economy. If a passenger from economy class wants to use the lavatory in business class, how will you handle? / Our company does not allow to give private phone numbers to customers. If one of your customers wants to get your phone number, how will you handle? / If you spill drinks to your customer due to turbulence, how will you handle? / What would you do if a drunken passenger wants to have more alcoholic beverages? / What will you do if a passenger complains that it’s too cold during a flight? / What would you say to a passenger if he wants to be seated with his wife and all the seats are full today. / If a passenger smokes on board, what would you do? / If there is a crying baby on board, and the passengers are complaining about the noisiness. How would you handle?

Chapter 1. 기내방송

Chapter 2. 에세이

Chapter 3. 그룹활동평가

본서는 스튜어디스를 꿈꾸는 준비생이 영어면접을 준비하는 데 기본서와 같은 책이다. 영어면접에서 자주 출제되고, 꼭 물어보는 질문에 대한 예시답안을 제시하여 자신만의 답을 만들어 내는 데 도움을 주고자 하였다. Small TalkㆍPartner IntroductionㆍDiscussionㆍ압박질문ㆍRole Play 등으로 세분화하여 구성하였으며, 기내방송ㆍ에세이ㆍ그룹활동평가 또한 준비할 수 있도록 구성하였다. 부록에 수록된 ‘선배들의 스튜어디스 합격 Real Story’는 장차 승무원이 될 이 책의 독자들에게 좀 더 실질적인 충고를 줄 수 있을 것이다.